Infoton Computers Repair Services

Hardware

We can troubleshoot, diagnose, and repair any hardware problems you may be experiencing. On-site repairs of components can easily be done with our spare parts or parts you have. A few repairs such as motherboards, some memory, processors, or hard drives generally need to be done in-shop after thorough system cleaning and decontamination.

If non-inventoried parts are needed, or if you have specific requirements, we can locate, order, and install them for you. Either way, we will do our best to have your system up and running reliably and cost effectively, in the shortest time possible.

Software

We troubleshoot, diagnose, and repair any software problems you may have with the operating system, antivirus/security software, or business productivity software. Additionally, with most software related repairs, we will backup personal files, such as business productivity files, photos, music, e-mail, etc., to ensure you don't lose anything valuable.

Virus removal

Virus, spyware, malware and adware removal is an ever-increasing necessity in today’s computing environment, and with years of experience in dealing with these annoyances, you can be assured that it will be done correctly. Each situation of infection is analyzed, and with the goal of eliminating future infections in mind, the best option will be discussed with you.

Maintenance Services

Infoton Maintenance Services are designed to reduce the expenses associated with unscheduled outages, untimely repair and frequent replacement of computer parts, thus limiting downtime, unnecessary repairs, unwarranted technical support, excessive warranty issues and costly RMA returns.

Hardware and software upgrades

If you are not yet in the market to purchase a new computer, we can help analyze your system to determine whether or not it is economical to upgrade the hardware or software. In most cases, it is safe and economical to upgrade many of the components of your computer (such as the motherboard, processor, memory and hard drives), rather than replace the entire system. There are many factors and variables involved in such an upgrade. We will discuss and give you an honest and professional recommendation based on these findings.

Network configuration

We can provide on-site configuration of a wired or wireless network. Whether you are starting new, upgrading, or just adding another station, we can help you get everything running smoothly.

Remote desktop support: For our customers with high-speed Internet access, we offer free remote desktop support where we take control of your computer from our office. This is a very efficient way to deal with simple problems.

Email support:

You're welcome to ask for technical support through an email, however, replies will generally be brief and simple, and we may simply ask you to call us if that is deemed to be an easier method.