We will do on-site repairs, or you can drop off your PC at one of our locations.
We’ll analyze your system, find out what is wrong, and we will then call you back with
a quote for repair. If you accept the quoted price we proceed with the repair or upgrade
expeditiously. If you decide not to proceed you only pay a nominal diagnostic fee.
We even wave the diagnostics fee if we decide early on that the repair or upgrade is not viable.
We can troubleshoot, diagnose, and repair any hardware problems you may be experiencing.
On-site repairs of components can easily be done with our spare parts or parts you have.
A few repairs such as motherboards, some memory, processors, or hard drives generally need
to be done in-shop after thorough system cleaning and decontamination.
If non-inventoried parts are needed, or if you have specific requirements, we can locate,
order, and install them for you. Either way, we will do our best to have your system up and
running reliably and cost effectively, in the shortest time possible.
We troubleshoot, diagnose, and repair any software problems you may have with the
operating system, antivirus/security software, or business productivity software.
Additionally, with most software related repairs, we will backup personal files, such
as business productivity files, photos, music, e-mail, etc., to ensure you don't lose
Virus, spyware, malware and adware removal is an ever-increasing necessity in today’s
computing environment, and with years of experience in dealing with these annoyances, you
can be assured that it will be done correctly. Each situation of infection is analyzed,
and with the goal of eliminating future infections in mind, the best option will be
discussed with you.
Infoton Maintenance Services are designed to reduce the expenses associated with
unscheduled outages, untimely repair and frequent replacement of computer parts, thus
limiting downtime, unnecessary repairs, unwarranted technical support, excessive warranty
issues and costly RMA returns.
Hardware and software upgrades
If you are not yet in the market to purchase a new computer, we can help analyze your
system to determine whether or not it is economical to upgrade the hardware or software.
In most cases, it is safe and economical to upgrade many of the components of your computer
(such as the motherboard, processor, memory and hard drives), rather than replace the entire
system. There are many factors and variables involved in such an upgrade. We will discuss
and give you an honest and professional recommendation based on these findings.
We can provide on-site configuration of a wired or wireless network. Whether you are starting
new, upgrading, or just adding another station, we can help you get everything running smoothly.
Remote desktop support: For our customers with high-speed Internet access, we offer free
remote desktop support where we take control of your computer from our office. This is a very
efficient way to deal with simple problems.
You're welcome to ask for technical support through an email, however, replies will
generally be brief and simple, and we may simply ask you to call us if that is deemed to be an easier method.
Is it time to add or replace a computer at your office or home?
Have an unusual or critical computer requirement?
Want to have it your way?
We can help. We will build systems to meet your requirement and needs.
We have high quality custom built computers at competitive pricing.
Tired of unproductive support calls to major manufacturers?
At Infoton we support what we sell. We take care of the people who have put
their faith in us. We have partnered with professionals in the industry to ensure
that the computers and services you buy from us are of the highest and consistent quality.
For Service Call: (949) 363-0711
“Your calls to us are answered promptly and professionally”